Privacy policy

How Avenvero handles personal information you give us through this website. It is short because the site collects very little.

Last updated 14 November 2026

What we collect: Only what you send us: the enquiry form, the weekly brief signup, an email, or a booked call.
What we don’t: No cookies, analytics, advertising trackers or third-party embeds on this website.
Why: To reply to you, arrange a conversation and prepare for it.
Never: Sold, rented, added to a mailing list without your consent, or used to train AI models.
Your choice: Ask to see, correct or delete what we hold about you at any time.

Information you give us

When you use the enquiry form we receive:

your name, work email and company name;
your team size and the kind of conversation you would like;
if you choose to add them, your main systems and a description of what you want to build or fix.

If you email us or book a call, we receive what you send and your contact details. Please don’t include passwords, credentials or customer data in an enquiry. We will never ask for them through this website.

The weekly brief

If you sign up for the weekly brief we receive your email address and, if you add them, your name and company. We email you a link to confirm, and you are only added once you press the button on the page it opens. If you asked for the brief another way, for example by replying to an email or on a call, we record when and how you asked. We keep that record to show you agreed.

Every issue has a one-click unsubscribe, and unsubscribing takes effect straight away. The brief has no tracking pixels or tracked links: we don’t record whether you open it or what you click. Ask us and we will delete your details, keeping only your address on a do-not-email list so you are never added again. If your mail server refuses our emails permanently, or three issues in a row fail to arrive, we stop sending and put the address on that list too. The same happens if our mail provider tells us an email to you bounced, or that you marked one as spam. Signing up again lifts it. You can also pause the brief for four weeks from your account page; we record the pause and the issues start again by themselves. After you unsubscribe we ask why, once. Answering is optional, and if you do we keep the reason to improve the brief.

We use an AI model to help draft each issue from public sources. An editor checks the draft before it is sent. Nothing about readers is sent to the model.

If you tell us what you make and where you work, we use it only to flag the items most relevant to you, and to choose which of our own services the closing P.S. mentions. If you answer a question in an issue, such as whether it was useful, we record the answer once you press the button on the page that opens. Opening the link alone records nothing. If you reply to an issue or answer a question, we note it, and the editor may write back to you personally. Each reader has their own signup link to share. If you sign up through someone’s link, we note who referred you and count it for them. They are not told who you are: when enough people join through their link, we thank them with the number only. The brief’s free tools (the rise-and-fall calculator and the order-by date planner) work out their answers and keep nothing you enter. Some issues carry a slot marked “Sponsored”: sponsors never receive reader details, and their link goes straight to their own website. If a paid edition opens, payments are handled by Stripe, and we receive your name, email and payment status, not your card details.

What this website does not collect

This website does not set cookies and does not use analytics, advertising or tracking tools. Fonts, images and video are served from our own site rather than a third party. Like any website, our hosting provider records standard request information, such as IP address, browser type and pages requested, to operate and secure the service.

How we use it

We use your details to reply to you, arrange a discovery call or audit, and prepare for that conversation. We do not sell or rent personal information, we do not add you to a mailing list without your consent, and we do not use what you send us to train AI models.

Who we share it with

We share it only with the service providers that help us run this website and handle enquiries: our hosting, form-processing, email and scheduling providers. They act on our instructions or under their own privacy policies. Some of them may store information outside Australia. We do not share your details with anyone else unless the law requires it.

How long we keep it

We keep enquiry details only as long as we need them to respond to you and to keep ordinary business records. You can ask us to delete them sooner.

Client project data

This policy covers the website only. Data in your systems that we access during an engagement is governed by the engagement agreement: read-only access by default, on infrastructure you approve. See how we handle your systems and data.

Your choices

You can ask to see, correct or delete the personal information we hold about you, or ask a question about this policy, through jordan@avenverostudio.com. We will respond within a reasonable time. If you are in Australia and not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

If we change how this website handles personal information, for example by adding analytics, we will update this page and the date above first.