How we work
Every engagement follows the same fixed path, so you always know what happens next, what it costs and what you get.
Discovery call
Free · 20–30 minutesA short call to find the operational problem that costs you most, and whether we are the right people to fix it.
- The costly operational problem
- Existing systems and source access
- Data readiness
- Who makes the decision
- The right first module
No free engineering design. If it is not a fit, we will say so on the call.
Data & systems audit
Fixed fee · typically 3–7 working daysA tightly defined assessment of one site or business unit. Larger multi-system assessments are quoted separately.
- Stakeholder interview
- Source and permissions inventory
- Data quality and integration feasibility review
- KPI selection and module recommendation
- High-level security and infrastructure risks
- Fixed-scope implementation proposal and roadmap
The audit is diagnostic. It is not a formal cybersecurity assessment, penetration test or implementation.
First build
Fixed scope · typically 2–4 weeksOne qualifying module connected to one compatible read-only source, delivered against a written statement of work.
- Data adapter and limited schema mapping
- Reusable SQL model and the selected module
- Up to four agreed standard KPIs
- Scheduled refresh, access controls and basic monitoring
- One training session
Delivery time is an objective once credentials, clean sample data and approvals are in place, not a guaranteed deadline.
Validation & handover
IncludedFigures are reconciled against your source systems with your team before sign-off.
- KPI reconciliation and acceptance testing
- Documented deployment and mappings
- Backups and secrets handling in place
- 30-day limited defect correction
Expansion
OptionalGrow only when it pays.
- Additional modules on the same foundation
- Further read-only connectors
- Workflow automation
- Complex ERP/API integrations, after paid discovery
Why our prices stay fixed
The standard scope has clear conditions. Anything outside them is quoted separately, or we decline it.
Standard scope assumes
- One site
- Known KPI definitions
- A supported, read-only source
- Sufficient source data quality
- No on-site hardware, PLC or live OT integration
- A named sign-off owner and written acceptance criteria
Costs extra, or we decline
- Bespoke process redesign
- Missing cost data or unlogged downtime
- Custom shop-floor hardware or unsupported ERPs
- Two-way financial or inventory writes
- Historic data migrations, custom UI or SSO
- Safety-critical controls or strict uptime SLAs
Frequently asked questions
No. Everything we build sits on top of the systems you already run: your ERP, SQL Server or PostgreSQL databases, production records, approved spreadsheet exports and supported APIs. We are not an ERP or MES replacement.
Read-only access to one approved source for the initial installation. Our adapters read; they do not write back. Two-way integration is only ever a separately scoped project. Credentials, hosting and backups are agreed in writing.
The audit typically takes 3–7 working days once access and stakeholders are available. An initial installation typically takes 2–4 weeks once credentials, clean sample data and approvals are in place. These are objectives, not guaranteed deadlines.
The discovery call is free. The audit is a fixed fee. Installation is a fixed price set in the audit proposal, with written scope and acceptance criteria. There are no open-ended retainers.
Your data, configuration and agreed deliverables are yours. Our reusable foundation code is licensed to you. Exit, credentials, hosting and support responsibilities are written into the contract, so your own team can run it without us.
No. Managed care is optional and its hours, response targets and exclusions are written into each agreement. Your own IT team can take over operations instead.
That is what the audit is for. It assesses data quality and integration feasibility before you commit to an installation. Missing cost data or unlogged downtime are flagged, and either scoped or declined, rather than discovered halfway through.
Have a problem worth building software for?
Start with a free 20–30 minute discovery call with the engineer who would build it. If there's no project worth doing, we'll tell you.
On the call
- The problem that costs your operation most
- Your ERP, databases and spreadsheets
- Whether a fixed-fee audit makes sense
- A straight answer, even if it is no